Policies


Menu Prices

In our "Catering Menus" pages, you'll find suggested menu selections. We would be more than happy to discuss alternative recommendations. All quoted prices are subject to change due to the fluctuation of prices. We cannot make a firm commitment until 90 days prior to the function. Please note that the prices quoted do not include a 20% service charge and 6.5% Illinois state sales tax, which are applicable to all foods and beverages.

Menu Selection

Your menus should be selected and submitted to Classic Events Catering a minimum of four weeks prior to your event. All food & beverage services are available exclusively through CEC, unless otherwise noted in the contract (no outside caterers or self-catering permitted).

Number of Guarantee

Food and beverage require a guarantee of the final attendance. The guarantee should be given to our office no later than 96 hours prior to day of the event. If the number should increase or decrease dramatically, please let us know as soon as possible. We will prepare 5% over the guarantee count. These numbers represent the minimum guarantee for the function and may not be lowered. All charges will be based on the guaranteed number or the number actually served whichever is greater. If a guarantee number is not received 96 hours prior to the event the number stated on the contract will be our guarantee. Should you require an overset exceeding 5% of the guarantee number, a labor charge will apply.

Outdoor Functions

All outdoor functions should have an indoor back-up. If weather changes the event and CEC has prepared your order, a full payment will be required. Please keep us informed of any changes as soon as possible.

Service Charges

A $65 service charge will be charged for all delivery and set up contracts (it is the responsibility of the customer to return all plates and serving dishes left at the function). A 20% service charge will be charged for a full service event. We will deliver, set up, clear plates and see that your guests have the best time possible. We also will pack everything up upon completion of the function. A $125 minimum per server is required or 20% which ever is greater. Chafing dishes are available at $15 each.

Deposit and Payment

We require a 25% non-refundable deposit at the time of the confirmation of your event unless prior credit has been established. The balance is due 7 days prior to event unless other arrangements have been made.

Cancellation

Notice of cancellation must be made to Classic Events Catering (815) 355-6133. We will accept cancellations up to 8 days prior to your function. If a cancellation is not made by this time, it will be necessary to charge the full amount of the contract.

Tax Exempt

If your group is tax exempt, from paying Illinois sales tax, please provide us with a copy of your Illinois Sales Tax Certificate.